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Payment methods

Manage your payment methods in Settings > Payment Methods.

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Add a payment method

1

Go to Payment Methods

Navigate to Settings > Payment Methods.
2

Add a new card

Click Add Payment Method and enter your card details in the secure form.
3

Save

Click Save. The card will be added to your account and available for purchasing credits and auto-reload.
CodeCobra supports Visa, Mastercard, American Express, and Discover. Your card information is handled securely through Stripe and is never stored on CodeCobra’s servers.

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Set a default payment method

Your default card is used for:
  • Purchasing credits (via the “Buy Credits” button)
  • Auto-reload charges (when your balance drops below the threshold)
To change your default card:
  1. Go to Settings > Billing
  2. Use the Default card dropdown to select a different card

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Remove a payment method

To remove a card:
  1. Go to Settings > Payment Methods
  2. Click the remove button next to the card you want to delete
You cannot remove your last payment method if auto-reload is enabled. Disable auto-reload first, then remove the card. Alternatively, add a different card and set it as the default before removing the old one.

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Invoices

View your complete invoice history in Settings > Billing. Each invoice includes: You can download invoice PDFs for your records — useful for expense reporting or accounting purposes.

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Stripe customer portal

For additional billing management (updating billing address, viewing detailed payment history, or managing subscriptions), you can access the Stripe customer portal directly from the billing settings.

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Common questions

What happens if a payment fails? If a credit purchase or auto-reload charge fails, your balance won’t be updated. You’ll see a “failed” status on the invoice. Try again with a different card, or contact your bank to resolve the issue. Can I get a refund? Contact our support team through the support page to discuss refund requests. Is there a minimum purchase amount? Yes, the minimum credit purchase is $1.00.